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Frequently
asked
questions

Find answers to the most common
questions about our services and how
we manage your freight. If you need
more information, we’re just a message
away!

How can I get a shipping quote?

To get a quote, use the quote tool on the Zion Freight website. Enter your shipment details like size, weight, and you’ll get an instant estimate, we will contact you within 30min of submission. For more questions please call us.

What shipping services do you offer?

If your shipment is behind schedule your representative will reach out to you as soon as we are made aware of any delays. We work proactively so you are first to know of any delays.

How can I track my shipment?

Track your shipment using our tracking tool on the Zion Freight website. Just enter your tracking number to see where your shipment is and get updates.

What should I do if my shipment is late?

If your shipment is late, contact our customer service team. We’ll check on your shipment and provide updates on when you can expect it.

Do you offer insurance for shipments?

Zion Freight offers, Cargo, Liability as well as contingency cargo insurance on all its shipments to ensure your cargo is covered 100%.

Can I change my shipment details after booking?

With sufficient time your shipment can be updated please note additional charges may apply depending on changes

How should I prepare my shipment?

As well as confirm dimensions, this is critical to ensure quote accuracy.

What areas do you ship to?

Asset based in Los Angeles however we provide shipping solutions throughout the US and world.

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